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Terms of Service

You order growth services for public accounts you own or manage, you pay up front, delivery starts automatically, refunds go to your Socipro wallet (card and Apple Pay payments can be refunded to the card on request), and we never ask for your password.

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1. Who we are

Socipro is operated by Socipro Digital LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701, USA (EIN 98-1967189). In these terms, “Socipro”, “we”, “us” and “our” mean Socipro Digital LLC. “You” means the person placing an order or using the website at socipro.com.

How to reach us:

2. These terms

These terms apply when you use socipro.com, create an account or place an order. Together with our Refund Policy, Privacy Policy, Cookie Policy and Acceptable Use Policy, they are the whole agreement between you and us for these services. If something in these terms conflicts with the Refund Policy, the Refund Policy applies to refunds and refills.

Our agency services (described at /agency) are not covered by these terms. They are agreed separately, in a written contract with each client.

3. Who can use Socipro

To place an order you must:

  • be at least 18 years old, or the age of majority where you live if that is higher;
  • own the social media account you order for, or be authorized by its owner to manage it; and
  • be able to enter into a binding contract.

If you order on behalf of a business, you confirm you are allowed to act for it, and these terms bind that business too.

4. What we sell

We sell growth services for public Instagram, TikTok, YouTube and X accounts and content: followers, likes, views, comments, shares, saves, reposts, live stream viewers and X trend topic campaigns. Each service page describes what is included, the expected start time and speed, and whether a refill is included.

Quality and Premium

Most services come in two tiers:

  • Quality is our standard tier.
  • Premium costs more and includes a refill window on eligible services (shown on each service page), plus any other differences shown on the service page.

Live viewer services and trend topic campaigns have no refill.

We are independent

Socipro is not affiliated with, endorsed by or sponsored by Instagram, Meta, TikTok, ByteDance, YouTube, Google, X Corp or any other platform. Platform names are used only to describe which accounts our services work with.

What we cannot control

Social media platforms set their own rules and can change them at any time. A platform may remove engagement, limit reach, hide content or take action on an account, and we cannot prevent or reverse that. Start times and delivery speeds on our site are estimates based on recent orders, not promises. We do not promise any particular result for your account beyond delivering the service you ordered, as described on the service page.

Many platforms’ own terms restrict paid or artificial engagement. You decide whether to use our services, and you are responsible for how you use your account under each platform’s terms.

5. How ordering works

  1. Choose a service, tier and quantity. The price updates as you choose.
  2. Tell us the target. Give a public username, post or video link, or, for trend topics, a hashtag, four countries and a start time. We never ask for your password, login codes or access to your account. If anyone asks for them in our name, it is not us.
  3. We check the target. Before you pay, we look up the public details of the account or content (for example, that it exists, is public, and its current counts) through a third-party data service. If we cannot confirm a target automatically, you may be able to confirm it yourself. If you do, you are responsible for it being correct.
  4. Pay. Your order is confirmed when payment is confirmed. We email you an order confirmation.
  5. Delivery starts automatically. You can follow progress on your order page, with or without an account.

We may refuse or cancel an order before or during delivery if the target breaks our Acceptable Use Policy, if we suspect fraud, if the price shown was clearly wrong because of a technical error, or if we cannot deliver the service. If we cancel after you paid, you get a refund under the Refund Policy.

Keep your target ready

During delivery, keep the account or content public and do not delete it, rename it or change the link. If you do, delivery may stop and the Refund Policy explains what happens next.

6. Prices and payment

Prices are shown in US dollars (USD), and in euros (EUR) for visitors in Europe; the currency is suggested from the country you visit from, and you can change it. The minimum order is $1 (or the EUR equivalent). EUR prices are converted from USD at an exchange rate we set daily, and the rate is fixed when you start checkout. Card and Apple Pay payments are processed on a secure payment page that may show the total in your local currency, such as pounds sterling (GBP); in that case the amount shown there is the amount charged. The total shown at checkout is the amount you pay, including any taxes we are required to charge. Your bank or payment provider may add its own fees, such as currency conversion fees, which we do not control.

We accept card (Visa, Mastercard and American Express), Apple Pay, USDT (crypto) and, for account holders, Socipro wallet balance. Available methods may vary by country and order. Card and Apple Pay payments are processed by our payment processor; we do not see or store your full card number.

  • Card and Apple Pay: your order starts once the payment is approved and your username or link has been checked.
  • USDT: see Crypto payments below.

Crypto payments

  • USDT only. We accept USDT (Tether) on four networks: TRON (TRC-20), BNB Smart Chain (BEP-20), Ethereum (ERC-20) and Solana. We do not accept other coins.
  • Paid directly to us. Crypto payments go straight to wallets we own. No payment provider is involved.
  • 4% crypto discount. Orders paid in USDT get 4% off. The discount does not apply to wallet top-ups.
  • Unique amount. Each order gets its own exact amount, which may be a few cents lower than the order total so we can match your payment. Send exactly the amount shown, on the network shown.
  • 60-minute window. Send the payment within 60 minutes of starting it. If it arrives after the window closes, contact support with your order number.
  • Underpayment. A payment up to 0.50 USDT short of the amount shown is accepted as full payment. If it is short by more, contact support.
  • Overpayment. If you send up to $5 more than the amount shown, the extra is credited to your Socipro wallet. Larger overpayments are reviewed by our staff before they are credited.
  • Wrong network or coin. Sending another coin, or USDT on a different network or to a different address than shown, may mean the funds cannot be recovered. Blockchain transactions cannot be reversed by us.

If you dispute a payment with your bank (a chargeback) for an order we delivered, we may suspend your account while the dispute is open. Please contact us first; most problems are quicker to fix directly.

7. Your Socipro wallet

Your wallet holds credit you can use on any Socipro service. Credit comes from refunds and, where offered, top-ups.

  • Wallet credit is not cash. It cannot be withdrawn, exchanged for cash or transferred to another person.
  • It does not earn interest.
  • If you ordered as a guest, credit is linked to the email address you used at checkout. Create an account with that email to use it.
  • If we close your account (other than for fraud or a serious breach of these terms), we will tell you how to use or recover any remaining credit.

8. Accounts

You can order without an account. You can create an account during or after checkout by setting a password. Keep your password private and tell us straight away at support@socipro.com if you think someone else has used your account. You are responsible for activity on your account that results from you sharing your login details.

You can close your account at any time by emailing support@socipro.com. We may suspend or close an account that is used for fraud, breaks the Acceptable Use Policy or seriously breaches these terms. Where it is fair and safe to do so, we will tell you why first and give you a chance to respond.

9. Cancellations

By placing an order you ask us to start delivery right away. You can cancel an order that has not started yet, and we refund it under the Refund Policy. Once delivery has started it runs automatically and cannot be cancelled; if we can’t complete an order, the undelivered part is refunded under the Refund Policy.

10. Refunds and refills

Refunds and refills are covered in the Refund Policy. In short: refunds go to your Socipro wallet by default; card and Apple Pay payments can be refunded to the original card on request; USDT payments are refunded to your wallet (or, on request and at our discretion, to a USDT address). Premium includes a refill window on eligible services.

11. Acceptable use

You must follow our Acceptable Use Policy. It lists the targets, hashtags and behavior we do not accept.

12. Our website and content

The Socipro name, logo, website design, text and software belong to us or our licensors. You may use the site to learn about and buy our services. Do not copy, scrape, resell access to or reverse engineer the site or our systems, or try to get around security or rate limits.

13. Disclaimers

We will deliver our services with reasonable care and skill and as described on the service page. Apart from that, and to the extent the law allows, the website and services are provided “as is”, and we do not make other promises, for example about the growth, reach, income or reputation of your account, or about how platforms will treat it.

14. Our liability to you

To the extent the law allows:

  • we are not liable for loss of profits, revenue, business, data or opportunity, or for indirect or consequential loss; and
  • our total liability for any claim about an order is limited to the amount you paid for that order.

We are not responsible for actions taken by a social media platform, including removing engagement, limiting reach or suspending accounts.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under the law that applies to you.

15. Your responsibility to us

If you use our services in breach of these terms or the law (for example, by ordering for an account you are not authorized to manage) and that causes a claim against us by someone else, you agree to cover our reasonable costs of that claim, to the extent the law where you live allows.

16. Events outside our control

We are not responsible for delays or failures caused by events we cannot reasonably control, such as platform outages or changes, failures of payment or data providers, internet outages, or natural disasters. If that happens, we will keep you updated and, if we cannot deliver, refund you under the Refund Policy.

17. Changes to these terms

We may update these terms, for example when our services or the law change. The version that applies to an order is the one shown when you placed it. For account holders, we will email you about significant changes before they take effect. If you do not agree to a change, you can close your account.

18. Law and disputes

These terms are governed by the laws of the State of Missouri, USA. Courts in Missouri will have jurisdiction over disputes.

Before going to court, please contact us at legal@socipro.com. Most issues can be solved directly.

  • If a court finds part of these terms invalid, the rest stays in force.
  • If we do not enforce a right straight away, we can still enforce it later.
  • We may transfer our rights and duties under these terms to another company, for example if Socipro is sold, and we will tell you if that happens.
  • We send notices to the email address on your order or account. You can send legal notices to legal@socipro.com.

Contact

Socipro Digital LLC, 117 S Lexington St, Ste 100, Harrisonville, MO 64701, USA. Support: support@socipro.com. Legal: legal@socipro.com.