How ordering works
Four steps from choosing a package to watching it arrive. Below each one: what happens, what we check, and what to do if something goes wrong.
Choose a service and a package
Pick the platform and the service, then Quality or Premium and one of the listed packages. Some services ask for one more choice: live viewers ask how long they should stay, comments ask whether we write them or you do, and X Trend Topic asks for a country and a number of hours. The price updates as you choose.
@coach.emma
Profile
Followers
30,668
Add your username, link or hashtag
Type a username for followers and subscribers, paste a post or video link for likes, views and comments, or enter a hashtag or keyword for an X trend. On most services this step opens after you tap Add to cart. We look it up straight away and show you a preview of the account, post or video. There is no separate confirm button: if the preview is right, carry on, and if it isn't, fix the entry before you pay.
Your post
2,481
+500Delivering · 72%
Pay once
Check out with your name and email (a phone number is optional), then pay by card, Apple Pay or USDT, or from your wallet balance if you have an account. Prices are in US dollars, or in euros in Europe, and the amount is fixed at checkout. Nothing renews.
Total
$11.90
Follow the delivery
Delivery starts after payment, with nothing more for you to do. X Trend Topic campaigns are the one exception: our team reviews each campaign before it starts. You can follow progress on your order page, or open the order on the Track order page with your order number and email.
Order SP-213093
In progress1,000 followers
89% delivered
What we check before you pay
The lookup in step 2 is there to catch problems while they are still free to fix. We check that the account, post or video exists, that it is public, and that the link fits the service you chose, so a video link doesn't end up on a follower order.
For live viewers and live likes we also check that you are live right now. If you aren't, go live first and enter the link again. Whenever the lookup finds a problem, the page tells you what it is, so you can correct it before paying.
Delivery and refills
Most services are delivered gradually, so a large order takes longer than a small one. Keep the account or post public, under the same username, until the order is complete. If it goes private or the post is deleted, delivery has to stop.
Premium includes a refill window on eligible services. The length is shown on each service page and on your order. If the count drops inside that window, open the order and choose Request refill. Quality orders don't include refills, and live viewers and trend campaigns end with the stream or the campaign, so they have none either.
If an order falls short
Sometimes part of an order can't be delivered, for example because a service becomes unavailable or the post is removed. The undelivered part is refunded automatically. It arrives as Socipro wallet credit, ready for your next order; for a guest order, the credit is linked to your checkout email. If you paid by card or Apple Pay, you can ask support to refund it to your card instead.
You can cancel an order while delivery hasn't started; once it starts, it runs automatically. Time left on a live order after your stream ends early can't be delivered and isn't refunded. The refund policy covers every case, including X Trend Topic campaigns that are declined in review or never reach the chosen country's list.
What we never need
A public username, link or hashtag is all an order uses. We never ask for your password or a login code, and we don't need access to your account at any point. If a message that claims to be from Socipro asks for one, don't reply. Forward it to support@socipro.com.
Your confirmation email
Once payment is confirmed, we email you the order number, what you ordered and a link to the order page. Keep it. With the order number and your email you can open the order on any device from the Track order page. If you have an account, every order is also listed under your orders.
Questions about an order go to support@socipro.com. Put the order number in the message so we can find it straight away.